The Impact of Application Speed on User Retention

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Measuring application performance is important because modern software is the product, the storefront, the factory floor, and often the brand. Users do not experience your architecture, your sprint velocity, or your cloud bill. They experience latency, errors, jank, and whether the thing they came to do actually completed. If you do not measure that experience in production, you are flying by anecdote, support tickets, and luck.

Performance is a product feature, not a leftover…

For decades, teams shipped features first and “tuned later.” That model collapsed for three reasons.
First, user tolerance collapsed. On the web and on mobile, people abandon pages that take more than a few seconds. A site that loads in about one second converts several times better than one that takes ten. Bounce rates climb steeply as load time moves from two seconds to three, then five. Users do not file a bug; they leave and often do not come back.
Second, software became the transaction itself. Checkout, login, search, booking, trading, claims, payroll, and internal tools are not “supported by” an application. They are the application. A slow query or a 500 on a payment path is not a technical inconvenience. It is lost revenue, abandoned carts, failed trades, or employees who cannot work.
Third, systems got too distributed to understand by inspection. Monoliths on a few servers could be reasoned about with logs and a profiler. Microservices, queues, caches, CDNs, third-party APIs, mobile clients, and multi-region clouds cannot. A request that looks “fine” in your service can still be slow because of a downstream dependency, a cold start, a lock, a chatty N+1 query, or a network hop you do not own. Measurement is how you reconstruct the path the user actually took.
If you only measure after users complain, you are measuring the residue of failure, not the system.


Users feel milliseconds; businesses feel percentages


The most cited commercial evidence is still Amazon’s mid-2000s internal experiments: adding about 100 milliseconds of latency was associated with roughly a 1% drop in sales. The public record on that exact coefficient is thin (it comes from an engineer’s talks and posts, not a peer-reviewed paper), so treat “1% per 100ms” as a famous directional finding, not a universal law. What has been replicated, again and again, is the shape of the relationship.
Walmart reported that a one-second improvement in page load increased conversions by about 2%, with roughly 1% incremental revenue per 100ms of improvement. Google’s search experiments showed that adding a few hundred milliseconds reduced queries and revenue per user, and some of the lost behavior persisted after the delay was removed. Akamai/SOASTA retail data associated a 100ms delay with conversion drops on the order of 7% in some slices, and a one-second delay with much larger drops. A Deloitte/Google study of brand sites associated a 0.1-second mobile improvement with high-single-digit conversion lifts in retail and travel (those figures are observational, not a clean A/B, so they should be read as “speed and conversion move together,” not “this exact lift is guaranteed”). More recent platform-level work, including Shopify’s 2026 analysis of Core Web Vitals across live stores, still finds that slower Largest Contentful Paint is associated with substantially lower conversion.


The mechanism is not mysterious


• Attention is scarce. Extra wait time is extra time to notice a competitor, a notification, or a reason to abandon.
• Trust is fragile. Slow feels broken. Broken feels untrustworthy, especially for money, health, or identity.
• Mobile multiplies the penalty. Unreliable networks, weaker CPUs, and impatient thumbs make the same backend look worse.
• The tail matters more than the average. Users remember the 95th and 99th percentile, not your mean. A system that is “200ms on average” and “4 seconds for 2% of requests” is a system that regularly fails the people who matter most.
This is why performance work is not vanity. It is conversion, retention, and word of mouth wearing a stopwatch.
Downtime and slowness have a price tag you can itemize
Outages are the loud version of the same problem. Industry figures vary by sector and methodology, but they are consistently ugly: organizations quote downtime in thousands of dollars per minute; some financial and insurance environments have reported multi-million-dollar hourly costs for high-impact incidents. Detection and repair still often take tens of minutes. During that window you lose transactions, burn support capacity, trigger contractual penalties, and generate the kind of screenshots that live on social media forever.

Slowness is the quiet version

It does not page you at 2 a.m. It just taxes every session: fewer pages viewed, fewer items added, more retries, more “is it working?” tickets, more people who silently switch vendors.
Measurement changes the economics of both:
• You detect degradation before it becomes an incident.
• You shrink mean time to detect and mean time to recover because you can see which service, query, region, or release caused the change.
• You can put a dollar figure on a regression (“this checkout p95 went from 800ms to 1.6s after Friday’s deploy”) instead of arguing from feelings.


Observability investments are often justified on exactly this: fewer customer-facing outages, much faster recovery, and reported ROIs that look large because the alternative is paying for fire drills forever.
You cannot manage what you cannot see in production
Lab benchmarks lie in predictable ways. Synthetic tests use warm caches, happy-path data, desktop networks, and one user.

Production has:
• cold caches and thundering herds
• pathological inputs and bot traffic
• mobile networks and last-mile ISPs
• third-party tags, fonts, ads, and APIs
• data distributions your fixtures never had
• garbage collection, lock contention, and noisy neighbors
• deployments that only fail for 3% of users in one region


Measuring application performance is how you close that gap

Useful measurement is not “CPU is 40%.” It is a stack of complementary views:
• User-centric timing: time to first byte, Largest Contentful Paint, Interaction to Next Paint, time-to-interactive, Apdex, successful task completion.
• Request traces: the critical path across services, with spans for DB, cache, queue, and HTTP.
• Error and availability rates: not just 5xx, but failed business outcomes (checkout started but not completed).
• Saturation: queues growing, thread pools exhausted, connection pools starved, disk and memory pressure.
• Work done per dollar: cost per request, cost per search, cost per successful order.

Without those, optimization is superstition. Teams rewrite the wrong layer, add hardware to hide a query, or declare victory because the homepage is fast while search and checkout are dying.
Cost control is a performance problem
In the cloud, performance and spend are the same knob turned in opposite directions.
Over-provision to hide inefficiency and your bill grows every month. Under-provision and latency and errors explode. Idle capacity, chatty microservices, unbounded retries, unindexed queries, oversized instances “just in case,” and functions that run longer than they should all show up first as performance symptoms, then as invoices.

Measurement lets you answer the only questions FinOps actually cares about


• Which endpoints consume the most compute per successful user action?
• Did the new ranking model double CPU per query?
• Are we paying for headroom we never use, or starving the path that makes money?
• Can this internal tool tolerate 200 extra milliseconds overnight so we can right-size it?

Teams that only optimize for “as fast as possible” overspend. Teams that only optimize for “as cheap as possible” ship a product people hate. Measurement is the only way to pick a point on that curve on purpose.
Engineering culture changes when performance is visible
Unmeasured systems produce heroics. A senior engineer who “just knows” the database becomes the bottleneck. Releases feel dangerous. Postmortems become blame sessions because nobody can reconstruct the timeline.

Measured systems produce feedback loops:
• A regression is caught in canary or in the first hour, not after a weekend of lost sales.
• SLOs and error budgets make reliability a product tradeoff instead of a slogan.
• Developers can see whether their change helped users, not just whether tests passed.
• Capacity planning becomes a forecast instead of a panic buy before Black Friday.
• Vendor and SLA arguments become evidence: what users actually experienced, not what the status page claimed.

This is also why performance measurement belongs in the same conversation as developer productivity. Time spent guessing is time not spent building. Faster diagnosis is a direct reduction in toil.


The hidden risks of not measuring


If you skip measurement, the failures are not evenly distributed. They concentrate where they hurt most.
You optimize the wrong thing. Homepage Lighthouse scores look great while the authenticated app, search, or payment confirmation is slow. Executives see a green dashboard. Customers see a brick.
You discover problems through customers. By then the damage is already in reviews, churn, and support queues. In many organizations a large share of issues are still first reported by users rather than by monitors. That is a process failure, not a badge of closeness to the customer.
You cannot prove value. Platform, SRE, and performance teams that do not measure outcomes struggle to justify investment. “We made it better” is not a budget. “p95 checkout dropped 40% and conversion rose X” is.
Complexity outruns intuition. Each new service, feature flag, CDN rule, and SaaS dependency multiplies failure modes. The system becomes un-debuggable without traces and real-user monitoring. Outages then last as long as the meeting required to decide whose dashboard is telling the truth.
You miss the tail and the journey. Averages hide the users on bad networks, the region with a sick replica, the cohort on an old app version. Business impact lives in journeys (browse → search → cart → pay), not in isolated service health. If you only watch boxes, you will declare the system healthy while the journey is broken.

CitraTest APM. The application monitoring solution.

https://tevron.com/application-performance-monitoring-citratest-apm.aspx

RDS / RDP load testing and end-to-end monitoring for all applications that are accessible from Windows

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Think you may be off the hook from load testing because you use Remote Desktop Service (RDS) / Remote Desktop Protocol (RDP) from Microsoft (which provides a user with a graphical interface to connect to another computer over a network connection)? Think again. Your users have the same level of expectations regardless of your behind the scenes architecture, and how your applications are deployed and consumed. And there are quite a large number of RDP users out there. In fact, out of 11 million devices with open online 3389/TCP ports, roughly 4.1 million of the 3389/TCP ports are specifically speaking the RDP protocol (Source: Rapid 7, recent security scan results)

In a nutshell, a Remote Desktop Services (RDS) platform runs applications or user desktops on the server rather than on user workstations. No underlying objects or controls are delivered to the client. Instead, the RDS server sends screen images of the user desktop to the end-user workstation, and keystrokes and mouse clicks are returned to the server. This adds a new layer of complexity and challenge– since you stream your applications, many test automation tools would not work because they use object recognition methodologies. Instead you need a test automation solution that uses image recognition and visually examines the desktop, responds to changes and uses the keyboard and mouse just like a real user does. And this is exactly what CitraTest does. Use Tevron solutions for complete end-to-end testing and monitoring as outlined below

1) Build your test scripts and automate manual, functional, smoke and performance testing: Easily automate all user actions (clicking on, comparing, verifying, awaiting display images…) with minimal effort. CitraTest utilizes an advanced proprietary image recognition system to replicate the actions of an actual user and visually analyze every aspect of the desktop. Just like a user, CitraTest does not need to ‘see’ an image in the same location each time. CitraTest looks at the entire desktop and when an image needs to be clicked, it will move the mouse to the desired image and issue the appropriate mouse action, just like a user would do. CitraTest also automates keystrokes in the same way that an actual user types. The simplicity of using these 3 elements (desktop visualization, keyboard and mouse) gives CitraTest the power and flexibility to operate with any application so you can easily automate all your testing activities.

2) Test your application under load. Use CitraTest scripts and CitraTest VU to ensure readiness for peak traffic and real-world conditions for all Citrix, Remote Desktop Services & Microsoft Terminal Services environments. You can test, measure and validate application response time, at the client UI, under various controllable load levels with non-intrusive load testing. “Load generating machines” are used to generate user load against the server environment under test, while “measuring machines” actively measure response times at the client UI and gather server performance metrics on the back-end. Each CitraTest VU script executes in its own “desktop” and opens its own client connection to the server-under-test, just as a group of real users would. CitraTest VU automatically compares what it “sees” on the screen to baseline response images (created during test script development), and measures and reports response times at the client GUI to immediately identify underperforming components. Validate complex multi-step scenarios end-to-end (e.g. find item, add to shopping cart, enter credit card information and complete payment) and easily customize load levels and virtual user ramp-up times as defined in your test plans.

3) Monitor response time from a user perspective. Reuse the same CitraTest scripts and proactively monitor any application with CitraTest APM . CitraTest APM periodically executes end-to-end transactions, taking response time measurements along the way. By automating the driving of any application just like a real user, CitraTest APM can validate whether all critical aspects of an application are available and working within limits. If they are not, CitraTest APM generates a real time alert to help you find and resolve problems before your users are impacted. Screenshots are also taken when problems are identified to help you analyze root cause. Any end to end transaction can be simulated and measured in absolute values, percentages or statistical deviations to help you identify problems early on.

Are you ready to boost quality and customer satisfaction? Start testing and monitoring ALL your applications today, without any code changes or production impact! All you need is access from Windows to any target application.

See how other enterprises and global leaders rely on Tevron to ensure their application SLAs are met.

Good luck!

What is Intelligent Automation?

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Intelligent Automation
What’s the difference between Robotic Process Automation (RPA) and Intelligent Process Automation (IPA)? In a nutshell, RPA uses technology to configure computer software to process transactions, manipulate data, trigger responses and communicate with other applications, programs and systems. Ultimately, RPA is perfect for tasks, processes and workflows that have repeatable, predictable interactions with other IT applications. The concept of RPA started back during the early 2000s, when IT teams started to experiment with basic automation, using software commands that followed scripted processes to perform tasks within a single IT applications. RPA technology then moved this to the next level by scripting tasks across multiple applications.

What is Intelligent Automation?
The subsequent, natural progression between robotic and intelligent automation has introduced machine learning and artificial intelligence into the mix. Unlike RPA, which is designed to automate routine, repetitive tasks, intelligent automation has the capacity to automate non-routine tasks. Intelligent automation can even tackle processes that require judgment, creativity, persuasion and problem-solving – all skills that previously required human intervention. This means that when you combine it with RPA technology, you can harness the power of automation to streamline both routine and highly complex processes and workflows, reimaging how things might work and creating an intelligent, self-driving organization.

Major Catalyst for Growth
According to a recent report by Forbes, intelligent automation is a major catalyst for growth. It’s important to say that intelligent automation is not about replacing humans. By delegating routine admin tasks to automation, workplaces become environments where innovative thinking is encouraged by everyone, rather than be the preserve of leaders. In 2017 McKinsey article notes a financial institution that automated 60-70 percent of its tasks and therefore increased process efficiency by 30 percent. In retail, goods can be ordered and processed for delivery and stock levels can be adjusted without an employee having to do anything. Another process greatly improved by automation is employee onboarding for the Human Resources department. McKinsey’s research found that, in a manual world, it can take up to four weeks to successfully onboard a new employee before you start seeing results. In an automated one, the cost of onboarding is reduced by 80 percent. For our own part, an IT customer, tasked with moving 60,000 records manually with a team of six was scheduled to work on the project over many weeks. Using CitraTest® RPA, the work was completed in just four days.

CitraTest RPA delivers Intelligent Automation

Tevron® is a global leader in automation. Our customer portfolio includes industry giants such as Xerox, Fujitsu Services, Siemens, T-Systems, Ameriprise,  Brabant Water, and John Deere. Work with experienced automation experts who have a successful track record of success.

We believe that automation will become central to business strategy and operations, driving new standards of customer experience such as deeper personalization, higher quality, faster delivery and greater convenience. What are you waiting for? Let us support you on your intelligent automation journey.

Calling All Financial and Accounting Professionals… Robotic Process Automation Can Save You Thousands of Hours of Avoidable Work Annually

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Managing Month-End

Month-end and quarter-end are dreaded words in every Finance Department, usually involving long working hours to get the books reconciled.  You and your team are checking transactions and journal entries, balancing accounts, reviewing expense reports, depreciating fixed assets, reconciling inventory discrepancies, settling work in progress material, posting billing documents, and of course, still managing payroll.

Ultimately, you are responsible for capturing key data that will be used to make decisions and drive the business. However, tight deadlines and pressurized working conditions can often result in errors. Did you know that any repetitive, routine financial and accounting processes can be customized and automated cost efficiently with minimal involvement from the IT team?

Migrating Data

Let’s look at another scenario. Perhaps as Financial Controller, you are considering migrating data from one platform to another but the process of moving the records is a mammoth task. Of course, one option is to hire a team of consultants to read and parse the data, check for duplicates, and transfer the data into the new database.

Another solution might be to transfer the data manually with assigned teams reading one screen while simultaneously entering data into the other system. The problem is that both options are time consuming and expensive with a high risk of error. There are also data privacy laws to comply with plus the issue of software compatibility and the likely need to invest in middleware.

Making the Complex, Easy

Meet the perfect solution – Tevron’s CitraTest RPA. Use software bots to customize and automate repeatable financial and accountancy tasks like accounts reconciliation, journal entries, and preparing financial statements with minimal human intervention. Transfer data from one system to the next efficiently and accurately in a fraction of the time and at a fraction of the cost. Our advanced, high performing solution enters data just like a real user would but importantly without the risk of errors.

Expert Study

A recent Gartner study showed that automation can save Finance Departments thousands of hours with estimates indicating that 77% of controllers will be operating RPA by 2020. According to the researchers there are three main roadblocks to automating financial reporting work. Financial controllers are slow about removing human input; they don’t see sufficient or fast enough return on investment from the technology, and finally they are worried about the delays associated with standardizing processes.

According to research, maintaining unnecessary human interaction in what’s supposed to be a fully automated process limits benefits of automation while still introducing the risk of human error and the need for rework. And as for ROI, according to the study, the average amount of avoidable rework in accounting departments can take up to 30% of a full-time employee’s time. If fully implemented, however, RPA saves upward of 25,000 hours per year and around $878,000.

Many financial professionals believe that the process must be standardized before it is implemented. However, the research shows that by implementing RPA on processes that can be automated from day one, accounting teams can immediately free up time and capacity with minimum disruption. This ultimately accelerates adoption plus all the associated benefits of automation.

 

Benefits of RPA

Data Integrity

However great your team is, human error is inevitable.  It’s a dynamic environment. Changing suppliers, different policies, fluctuating currencies can make it challenging. The good news is that when your data forms are automated, you have the reassurance of knowing your data is 100 percent accurate.

 

Better Efficiencies

You understand only too well the importance of cost reduction. Digitize your processes now to improve productivity, increase efficiencies, lower costs and ensure compliance. It’s a win-win. Taking manual, boring work away frees the team up to provide value-add, focusing on strategic activities that will add to the bottom line, and deliver a more rewarding career path.

 

360-Degree Visibility

Keeping accurate and up-to-date records is vital to the success of any business. With CitraTest RPA, you can ensure consistency, visibility and control over financial operations.

Power In Your Hands

How does it work? You know your financial and accounting processes better than anyone.  You’re the expert. We’ve created wizard tools to allow you to write your own customized scripts. With CitraTest RPA, you get a library of functions and utilities that you can customize in line with your business needs.

About Tevron

Tevron® is a global leader in automation. Our solutions are successfully deployed across multiple vertical industries. Our customer portfolio includes industry giants such as John Deere. the Mayo Foundation, T-Systems, Fujitsu Services, Con Edison, USPTO, British Airways, Ameriprise Financial and Alcon Labs. Contact us now for a free demo!

CitraTest RPA

We design powerful tools for your hands

www.tevron.com

For more information or to schedule a demo, please visit

https://tevron.com/robotic-process-automation-citratest-rpa.aspx.

Intelligent Automation – CitraTest RPA

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Intelligent Automation
What’s the difference between Robotic Process Automation (RPA) and Intelligent Process Automation (IPA)? In a nutshell, RPA uses technology to configure computer software to process transactions, manipulate data, trigger responses and communicate with other applications, programs and systems. Ultimately, RPA is perfect for tasks, processes and workflows that have repeatable, predictable interactions with other IT applications. The concept of RPA started back during the early 2000s, when IT teams started to experiment with basic automation, using software commands that followed scripted processes to perform tasks within a single IT applications. RPA technology then moved this to the next level by scripting tasks across multiple applications.

What is Intelligent Automation?
The subsequent, natural progression between robotic and intelligent automation has introduced machine learning and artificial intelligence into the mix. Unlike RPA, which is designed to automate routine, repetitive tasks, intelligent automation has the capacity to automate non-routine tasks. Intelligent automation can even tackle processes that require judgment, creativity, persuasion and problem-solving – all skills that previously required human intervention. This means that when you combine it with RPA technology, you can harness the power of automation to streamline both routine and highly complex processes and workflows, reimaging how things might work and creating an intelligent, self-driving organization.

Major Catalyst for Growth
According to a recent report by Forbes, intelligent automation is a major catalyst for growth. It’s important to say that intelligent automation is not about replacing humans. By delegating routine admin tasks to automation, workplaces become environments where innovative thinking is encouraged by everyone, rather than be the preserve of leaders. In 2017 McKinsey article notes a financial institution that automated 60-70 percent of its tasks and therefore increased process efficiency by 30 percent. In retail, goods can be ordered and processed for delivery and stock levels can be adjusted without an employee having to do anything. Another process greatly improved by automation is employee onboarding for the Human Resources department. McKinsey’s research found that, in a manual world, it can take up to four weeks to successfully onboard a new employee before you start seeing results. In an automated one, the cost of onboarding is reduced by 80 percent. For our own part, an IT customer, tasked with moving 60,000 records manually with a team of six was scheduled to work on the project over many weeks. Using CitraTest® RPA, the work was completed in just four days.

CitraTest RPA delivers Intelligent Automation

Tevron® is a global leader in automation. Our customer portfolio includes industry giants such as Xerox, Fujitsu Services, Siemens, T-Systems, Ameriprise,  Brabant Water, and John Deere. Work with experienced automation experts who have a successful track record of success.

We believe that automation will become central to business strategy and operations, driving new standards of customer experience such as deeper personalization, higher quality, faster delivery and greater convenience. What are you waiting for? Let us support you on your intelligent automation journey.

RPA Robot in action with CitraTest RPA

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Intelligent Data Entry
RPA is perfect for tasks, processes and workflows that have repeatable, predictable interactions with other IT applications.

Watch a CitraTest APM Robot in Action – Workflow Automation

CitraTest RPA delivers Intelligent Automation

Tevron® is a global leader in automation. Our customer portfolio includes industry giants such as Xerox, Fujitsu Services, Siemens, T-Systems, Ameriprise,  Brabant Water, and John Deere. Work with experienced automation experts who have a successful track record of success.

We believe that automation will become central to business strategy and operations, driving new standards of customer experience such as deeper personalization, higher quality, faster delivery and greater convenience. What are you waiting for? Let us support you on your intelligent automation journey.

Robotic Process Automation (RPA) for Remote Desktop Services

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Robotic Process Automation (RPA) for Remote Desktop Services

Calling all Users of Remote Desktop Services

Do you regularly use Remote Desktop Client Services? Perhaps you work in healthcare and are focused on interoperability with the goal of ensuring that your legacy system can exchange information with a new application platform? Maybe, you work in the financial sector and need to transfer zillions of customer records into a new system?

What to do?

What’s the smartest approach? Of course, one option is to hire a team of consultants to read and parse the data, check for duplicates, and transfer the data into the new database. Another solution might be to transfer the data manually with assigned teams reading one screen while simultaneously entering data into the other system. The problem is that both options are time consuming and expensive with a high risk of error. There are also data privacy laws to comply with plus the issue of software compatibility and the likely need to invest in middleware. Don’t despair! We have good news for you!

Intelligent interface with rich functionality

Meet Tevron’s CitraTest RPA, which is revolutionizing and disrupting robotic process automation in the remote desktop services market.  Unlike competitive tools, which are simplistic in their approach and incapable of analysing objects or the underlying environment, we provide an intelligent interface with rich functionality, capable of supporting dynamic variables. CitraTest RPA features OCR, locates regions of the screen in 2D, supports different resolutions, provides anchor text, allows you to write customized scripts in Visual Basic, and excels in zoom in-and-out functionality.

Designed from the ground up

While the competition has tried to emulate what we do through add-ons, our approach has been to design this superior functionality into the product from the get-go. As a result, there are no half-measures or work-arounds. After all, there are horses for courses. We provide a resilient, high-performing solution, fit for purpose, which can scale cost effectively to meet your needs. With CitraTest RPA, we provide you with a development toolkit – a library of functions and utilities that you can customize to drive your own applications in line with your own business needs.

Make your remote, truly local

CitraTest RPA

We design powerful tools for your hands

www.tevron.com

For more information or to schedule a demo, please visit

https://tevron.com/robotic-process-automation-citratest-rpa.aspx.

Robotic Process Automation (RPA) for Citrix

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Robotic Process Automation (RPA) for Citrix

 

Perhaps, you work in a bank or healthcare company and need to transfer a million customer or patient records into a new system. What’s the best solution? How do you go about it quickly and effectively? One option is to hire a team of consultants to read and parse the data, check for duplicates, and dump the data into the new database. Another solution might be to transfer the data manually with assigned teams reading one screen while simultaneously entering data into the other system.

The problem is that both options are time consuming and expensive with a high risk of error. There are also data privacy laws to comply with plus the issue of software compatibility and the likely need to invest in middleware.

Surely, there is a better way? Meet Tevron’s CitraTest RPA – the ideal answer for real user automation scenarios.  You know your own business processes better than anyone. In response, we’ve created tools to empower you to write your own customized scripts in Visual Basic. With CitraTest RPA, we provide you with a development toolkit – a library of functions and utilities that you can customize to drive your own applications in line with your business needs.

 

Use CitraTest RPA to develop software bots that will transfer the data from one system to the next, efficiently and accurately in a fraction of the time and at a fraction of the cost.  CitraTest RPA also features powerful OCR functionality to recognize and convert text on Citrix client machines into characters that can be sent as keystrokes to the target machine. As CitraTest RPA is image based, it works like a dream with Citrix, sending keystrokes, mouse movements and mouse clicks, analyzing what’s on the screen and waiting for the status to change. Our advanced solution enters data just like a real user would but without the risk of errors.

Citrix is a wonderfully, supportive environment as it’s software-agnostic and sits on top of every application without interference. It generates minimal traffic on the network – the only data sent back from the server is a picture. You enjoy centralized software installation and updates. As multiple users can run on a single server, you can use thin clients and minimize the need to invest in costly hardware.

Tevron is a global leader in RPA. Our solutions are successfully deployed across multiple vertical industries. Our customer portfolio includes industry giants such as the General Dynamics, Xerox, T-Mobile, Con Edison, T-Systems, Marathon Oil, and Alcon Labs to name a few.

For more information or to schedule a demo, please visit https://tevron.com/robotic-process-automation-citratest-rpa.aspx.

 

Automate Any Process

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Automate Any Process

 

Are you ready? In 2019, Forrester Research predicts that automation will become the tip of the digital transformation spear, impacting everything from infrastructure to customers to business models. Researchers say automation will become central to business strategy and operations, driving new standards of customer experience such as deeper personalization, higher quality, faster delivery and greater convenience. This is not just an IT phenomenon – we believe that automation will extend to every, single industry sector.

The big question for you, what are the implications for your business? Our take-away is that software automation can transform your business, allowing you to thrive versus survive.

Tevron’s CitraTest RPA® is the leading solution for automating business workflows and repeatable processes. Using CitraTest RPA, you can reduce costs and improve accuracy while freeing up your employees for value-add, strategic work. Experience shows that automation improves the overall employee experience, eliminating tedious tasks. You can manage any variety and number of processes from the simple to the most complex. Think of your software bots as a virtual workforce that can crunch through big projects and deliver accurate and fast results For example, an IT customer, tasked with moving 60,000 records manually with a team of six was scheduled to work on the project over several weeks. Using CitraTest® RPA, the work was completed in just four days.

Our RPA robots can mimic human user actions, such as clicking on links, making calculations, moving files and folders, copying and pasting data, filling in forms, reading, writing and extracting data etc. You can automate applications like data entry, card activation, fraud claim discovery, report automation and data migration.

CitraTest RPA is application-agnostic, non-intrusive and sits on top of your existing IT infrastructure – there is no need for specialist hardware investment or worry about disruption to existing operations. It works across every development environment and is compatible with EVERY Windows-based application plus EVERY application that is accessible via Windows. Our powerful image and optical character recognition (OCR) technology is automatically embedded in each script. In fact, we even provide a Visual Studio Extension to help you get going and develop customized scripts.

And, there’s no need to worry about the future. CitraTest RPA® features state-of-the-art security. Add extra software bots at any stage with minimal investment. And CitraTest RPA allows you to introduce basic AI functionality, which is important as RPA technology will combine over the medium-term with AI and Machine Learning to execute more complex tasks.

Tevron® is a global leader in automation, a company you can trust. Our customer portfolio includes industry giants such as Xerox, Fujitsu Services, John Deere, T-Systems, Con Edison and Ameriprise Financial.